My Process

How I actually work

Simple, transparent, no surprises. Here's exactly what it looks like when we work together — from the first message to the final handover.

Step by Step

The process, start to finish

Every project follows the same clear path so you always know where things stand.

01

You reach out

Send me a message on WhatsApp or email with a rough idea of what you need. Don't worry about having everything figured out — a few sentences is enough to get started. I'll reply within 24 hours on business days.

💬 WhatsApp or email both work fine
02

We talk through the details

I'll ask a few questions to understand what you actually need — your goals, your audience, your timeline, any references you like. This helps me give you an accurate quote and avoids misunderstandings later on.

📋 No lengthy forms or discovery calls unless needed
03

You receive a clear quote

I'll send you a written quote with a breakdown of what's included, what it costs, and how long it'll take. No vague estimates. If something changes the price, I'll tell you before doing the extra work.

📄 Quotes are valid for 14 days
04

Deposit & kickoff

Once you're happy with the quote, I ask for a 50% deposit to begin. You then send me your content — text, images, footage, brand colours, references. The more I have upfront, the faster we move.

💳 50% deposit to start, 50% on delivery
05

I get to work

I build, edit, or design — and I keep you in the loop. You'll see a first draft or preview within the agreed timeframe. No disappearing for weeks and then dumping a finished product on you.

🔄 Up to 3 rounds of revisions included
06

Final delivery

Once you're happy, you pay the remaining balance and I hand everything over — files, access, whatever you need. For websites, I can also help with going live if needed. And if something small comes up shortly after delivery, I won't disappear.

✅ You own everything once it's paid for
Common Questions

Things people usually ask

Honest answers. No fluff.

How long does a project take?

It depends on the scope. A simple landing page takes around 3–7 days. A full website can take 2–3 weeks. A video edit usually takes 2–5 days. I'll give you a specific timeline in the quote.

What if I need it done fast?

Rush work is possible depending on my schedule. There's usually an additional fee for that — typically 25–50% on top of the normal rate. Let me know your deadline and I'll tell you if it's doable.

Do I need to have everything ready before we start?

You don't need everything, but the more you have, the better. At minimum, I need a clear idea of what you want. The rest — content, images, footage — can follow shortly after we agree on the project.

What happens if I'm not happy with the result?

I include up to 3 revision rounds on every project. If after revisions you're still not happy, we'll talk about it. I'd rather fix something than leave you with work you don't want to use.

Can I request changes after delivery?

Yes, but post-delivery changes are treated as new work and billed accordingly. That said, if it's a small fix related to something I missed, I'll sort it out without making a fuss.

Will I own the files and the website?

Yes — once full payment is made, everything belongs to you. The website, the video files, the design files. I keep the right to show the work in my portfolio unless you'd prefer I don't.

Good to Know

What to expect — and what not to

✅ What you can expect

  • Clear communication throughout the project
  • Honest timelines and no overpromising
  • A reply within 24 hours on business days
  • Work that matches the agreed brief
  • Revisions until you're genuinely satisfied
  • Full ownership of files after final payment

❌ What I won't do

  • Guarantee specific sales, traffic, or follower numbers
  • Take on unlimited revisions without prior agreement
  • Start work without a deposit
  • Hand over files before full payment is received
  • Work with content that is misleading or unethical
  • Disappear mid-project without an explanation

Sounds good? Let's talk.

Tell me what you need and I'll get back to you within 24 hours.